You can cancel your subscription at any time. No strings attached. No hidden fees. You are the sole owner of your information. If you ever decide to leave Finaloop, we can do a one-time sync of the journal entries in your Finaloop account into a new, clean QuickBooks account so you can take all your data with you and use it with any other bookkeeping or accounting firm. Super simple.
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Note that, the year-end close of your books, which includes all the documentation required by the IRS to make them tax-ready and optimized, is a separate task from the ongoing management of your books. This is done by a separate team fully dedicated to this process. Therefore, if you're looking to cancel your account after December 31 but still want to complete the year-end close of your books with Finaloop, you need to have an active subscription during the book-closing process. Please note that if you are subscribed to the Finaloop tax plan, you will also need an active subscription during the tax preparation and filing process.

The timeline for this process depends on the velocity of your feedback and availability to provide the required information. To help you accelerate this process, we prioritize the year-end closing (and tax filing, as relevant) of your books over other accounts, so you're never paying for any value you aren't receiving.
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Finaloop subscription fees paid monthly or annually are non-refundable (including if you decide to cancel the tax services before the tax year is complete).