About
We understand that things sometimes slip through the cracks. If a subscription invoice is still unpaid 14 days after its due date, access to your Finaloop account may be paused until it's paid.
Don't worry: we'll always send you a reminder before anything changes, and as soon as the invoice is paid, your full access comes back.
Why we pause access
Pausing access to unpaid accounts helps us keep your service running smoothly, keep your financial reports accurate and protect your account.
How to pay an overdue invoice
You can pay in either of these ways:
Click the payment link in your invoice email.
If you're an admin, go to Settings → Billing and click See subscription details to pay or update your payment method.
Need help?
We're happy to help with anything billing-related. Message us in the in-app chat or email [email protected].